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Operating by Design

Who We Help

Leadership teams navigating complexity

Complexity is not a problem in itself. It becomes one when the leadership team has no clear forums, no shared view of the numbers and no rhythm for deciding together.

The problem

When a company runs several business lines, operates in more than one country or depends on many teams, the leadership team carries most of the coordination, with information arriving late in different formats and the same topics returning undecided. Each leader runs their area well, but the company is not run as one system, and trade-offs between areas are settled by whoever pushes hardest.

  • 01Leadership meetings cover everything and decide little.
  • 02Each business line or country reports in its own format.
  • 03Important decisions are made in side conversations rather than in the forum.
  • 04Trade-offs between areas are escalated again and again without resolution.
  • 05Leaders spend more time preparing information than acting on it.

How it works

How we approach it

01

We design the decision forums

We define which forum decides what, who sits in it and how often it meets: fewer meetings, each with a clear mandate.

02

We make information flow on schedule

One set of KPIs and one reporting format across business lines, countries and teams give leadership one picture.

03

We install a leadership cadence and run it with you

Weekly, monthly and quarterly routines with agendas, inputs and a decision log, facilitated until the team owns them.

What changes

A leadership team that runs a complex company as one system, with clear forums and a shared view of the numbers.

  • Decision forums with clear mandates and members
  • One reporting format across business lines and countries
  • A leadership cadence the team runs itself
  • Trade-offs between areas decided on time, in the right forum

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The Operating Assessment establishes where execution is constrained, and what to fix first.

Who you will speak with

Francisco Campos

Francisco Campos

Co-founder · Strategy, Operations & Execution

Helps clarify priorities, structure teams and connect organisation design with business execution.

Ana Reis

Ana Reis

Co-founder · Leadership, People & Change

Designs and implements People systems, from performance and careers to everyday management routines.

First conversation · 30 minutes

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Free and without obligation. Ana and Francisco reply personally.

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