01
Align the leadership team
We run alignment workshops so leadership agrees why the change matters and what it asks of each area and each leader.
Service
A well-designed system can still fail on the way in: people hear too late, managers do not model it, old habits return and unnamed resistance turns into quiet non-compliance. We work on the human side of the change with your team, aligning leadership first, planning the communication, preparing managers, addressing resistance in the open and building the habits that hold after launch.
The problem
How it works
01
We run alignment workshops so leadership agrees why the change matters and what it asks of each area and each leader.
02
We build the change and communication plan: who needs to know what, when and from whom, with resistance mapped early.
03
We prepare managers to explain the change, answer the hard questions and model the new routines with their teams.
04
We follow adoption in the first months, address resistance as it appears and reinforce routines until they are normal.
Typical outcome
The leadership team tells one story, managers lead the change in their own teams, and the new way of working is still in place months after launch.
Eight to twelve weeks, often alongside one of our system projects, with scope and price fixed before we start.
Book an Operating AssessmentBoth. It often runs alongside the Company or Leadership Operating System, but also works for changes you designed internally, such as a new structure, leadership team or way of planning.
Communication is one part, but most changes fail on behaviour, not on information. The work focuses on what leaders and managers do differently, every week.
Ana Reis leads the change and alignment work, together with Francisco Campos wherever the change touches operations, KPIs or processes.
In the open. We name it early, listen to what it says about the design, adjust what deserves adjusting and support managers in holding the line on the rest.

Founder dependency is an operating problem before it is a personal one. Four systems take over what the founder does in their head: priorities, decision rights, cadence and KPIs.
Francisco Campos

A fractional COO fixes how the business runs. A chief of staff fixes how the leadership agenda gets done. Picking the wrong one solves a problem you do not have.
Francisco Campos

A business operating system is the set of priorities, goals, metrics, owners and meetings that turns strategy into weekly execution. This guide covers the components, the main frameworks and a 90-day build.
Francisco Campos
The Operating Assessment establishes where execution is constrained, and what to fix first.
Who you will speak with

Co-founder · Strategy, Operations & Execution
Helps clarify priorities, structure teams and connect organisation design with business execution.

Co-founder · Leadership, People & Change
Designs and implements People systems, from performance and careers to everyday management routines.
First conversation · 30 minutes
Free and without obligation. Ana and Francisco reply personally.